Making a Difference

On the left, a young woman with dark curly hair smiles warmly at the camera; on the right, the 9/11 Memorial reflecting pool displays the engraved name "Betty Ann Ong.

Flight Attendant Betty Ong Used Her Final 23 Minutes to Warn the World That Flight 11 Had Been Hijacked

Betty Ong's calm 9/11 phone call from American Airlines Flight 11 provides a haunting, human account of that morning.

Flight Attendant Betty Ong Used Her Final 23 Minutes to Warn the World That Flight 11 Had Been Hijacked

Betty Ong's calm 9/11 phone call from American Airlines Flight 11 provides a haunting, human account of that morning.

On the left, a hand reaches toward a small cat in a wire trap inside a concrete tunnel; on the right, a black-and-white kitten sits on a festive green cloth.

Rescuers Hear Tiny Kitten Crying Underground for Three Days Before They Can Reach Him

Uplifting kitten rescue: Rascal freed from a Clarksville storm drain after three days, now recovering in foster care.

Rescuers Hear Tiny Kitten Crying Underground for Three Days Before They Can Reach Him

Uplifting kitten rescue: Rascal freed from a Clarksville storm drain after three days, now recovering in foster care.

Two wet dogs, a Boxer and a pit bull mix, stand in shallow green water looking toward the camera.

Two Stray Dogs Become Trapped in a Pond Until Animal Control Officers Reach Them

Laredo Animal Care Services rescues two stray dogs from a pond near Saunders Street and Meadow Avenue, now resting safely.

Two Stray Dogs Become Trapped in a Pond Until Animal Control Officers Reach Them

Laredo Animal Care Services rescues two stray dogs from a pond near Saunders Street and Meadow Avenue, now resting safely.

On the left, two firefighters kneel on grass administering oxygen to a black cat; on the right, a fully-geared firefighter in turnout gear carries a black cat across a yard.

Firefighters Enter a Burning Home Knowing Four Pets Are Still Somewhere Inside

Chesterfield house fire: crews controlled flames in 20 minutes and rescued two dogs and two cats safely.

Firefighters Enter a Burning Home Knowing Four Pets Are Still Somewhere Inside

Chesterfield house fire: crews controlled flames in 20 minutes and rescued two dogs and two cats safely.

On the left, a golden-brown dog stands on a rooftop ridge; on the right, two helmeted firefighters and a woman crouch beside the same rescued dog outdoors.

Family Looks Up and Finds Their Rescue Dog Standing on a Neighbor’s Roof

Sweetie the rescue dog's roof adventure ends safely in a heartwarming dog on the roof rescue that highlights pet safety.

Family Looks Up and Finds Their Rescue Dog Standing on a Neighbor’s Roof

Sweetie the rescue dog's roof adventure ends safely in a heartwarming dog on the roof rescue that highlights pet safety.

On the left, two gloved workers examine a small otter on a metal grate; on the right, a person releases an animal from a crate into a rocky stream.

Driver Finds an Otter Injured Beside the Road and Refuses to Leave Him There

Uplifting river otter rescue in Vacaville shows how local wildlife rescue and careful release restored an injured otter.

Driver Finds an Otter Injured Beside the Road and Refuses to Leave Him There

Uplifting river otter rescue in Vacaville shows how local wildlife rescue and careful release restored an injured otter.